SM&CR Individual Conduct Rules for All Staff in Insurance Firms


From 10 December 2018, the revised Approved Persons Regime (APR) will be replaced by the Senior Managers & Certification Regime (SM&CR) for insurers.

This course will help you understand and comply with the new SM&CR Conduct Rules training and notification requirements.

We cover the roles, responsibilities and Conduct Rules for ALL STAFF in insurance organisations, with emphasis on ‘Tier 1’ Rules applicable to ALL staff.

Who is it for?

For all insurers and reinsurers regulated by the FCA and the PRA – for all staff in order to meet the SM&CR staff training implementation requirements.

Learning Outcomes

  • Overview of the SM&CR and the new Conduct Rules

  • Discussion of each individual Conduct Rule and how these apply to specific roles: covering - integrity, acting with due care, skill and diligence, cooperating with regulators, treating customers fairly, maintaining standards

  • The role of the regulators and consequence of breaching the Conduct Rules


2 hours


£195 ex VAT